Effective Date: 01/05/2025
TexnovaLabs LLP (“TexnovaLabs”, “we”, “our”, or “us”) values your privacy.
This Privacy Policy explains how we handle limited contact information and application-level data collected through our website and our product, LoomTrack.
1. Information We Collect
From the parent company (TexnovaLabs LLP) perspective, we only collect:
- Email address
- Phone number
This information is collected solely to provide product support and respond to inquiries.
We do not use, share, or sell this information for marketing or any other purpose.
2. LoomTrack Product Data
LoomTrack, a product of TexnovaLabs LLP, processes operational and workflow data entered by users.
This data remains fully owned by the customer organization using LoomTrack.
We may use aggregated and anonymized application data to generate performance reports and insights to help customers improve efficiency and decision-making.
Such analytics are strictly limited to the scope of providing LoomTrack’s services and are never shared with external parties.
3. Data Security
We implement reasonable technical and organizational measures to protect the data we handle.
While we maintain high standards of security, no system can guarantee absolute protection against all risks.
4. Data Sharing
We do not share, sell, or rent any personal or business data to third parties.
Information is used strictly for providing support, maintaining services, and enabling authorized analytics within LoomTrack.
5. Your Rights
If you wish to update or delete your contact information, you can contact us at support@texnovalabs.com.
6. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be reflected on this page with a revised effective date.
7. Contact Us
For any questions regarding this Privacy Policy, please contact:
TexnovaLabs LLP
Email: support@texnovalabs.com